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Team Today not syncing to Google calendar
In rare instances you may find that Team Today isn't syncing to your Google calendar. We've listed some ways below to try to reset.
How to reset the sync between Team Today and Google
- Login to Team-Today.com and go to Team View
- Go to personal preferences: This is situated on the right hand side of the screen.
- Turn add events to your work calendar off and then back on: Toggling this button off and back on again will help reset the sync.
- Accept permissions: You may be prompted to accept calendar permissions, so be sure to do so.
- Head back to the Team View page and edit or add new whereabouts: You can either set brand new whereabouts or edit existing ones. The sync will only update once a change has been made.
- Remember to save any changes you make: After making an edit to existing whereabouts ensure you tap save changes or the Cross to close.
Editing or adding new ones updates the sync process and should sync to your calendar.
Still not working?
- Log out of Team Today (tap user name top right and log out)
- Tap your user name in Google (top right of your browser)
- Tap manage your Google account
- Tap Security in the menu on the left.
- Scroll down to see “Third party accounts with account access”
- You should see Team Tracker or Team Today (We changed our name from Team Tracker)
- Tap the Team Today or Tracker logo
- It should now display a box saying Third party accounts with account access
- Tap the Team Today or tracker logo
- Tap remove access
(this will remove your permissions for Team Today and Google)
Now go back to Team Today and tap login with Google.
It should ask you to accept permissions, make sure all the boxes are ticked especially View events and edit events on your calendar.
If you're still experiencing issues, please contact our support team at support@team-today.com and we'll be happy to assist you further.
Robin Gibson
Co-Founder and Director of Design